T. Sullivan Photography

Need some help?

Will that big ugly watermark show up on my prints?

Absolutely not! The watermark is just to protect the digital version. Your prints will feature no watermarking whatsoever.

I don't get this shopping cart thing. Please help!

No problem! Check out this help page for help with the shopping cart and buying prints.

Why can't I find the print size / product I want to order for this particular photo?

For now, I've made just basic print sizes available for every photo. If there is a particular print size or product you would like to order, shoot me an email (tsullivanphotography AT gmail DOT com) and I'll do my best to make it happen!

Why can't I buy any glossy prints?

I do not currently have any glossy prints for sale because I don't personally like them. The glossy finish leads to too much glare on the prints. If you desire the color saturation of a glossy print, try ordering a Lustre print instead. It has all the saturation of glossy, but without the glare. You can read more about Lustre finish here, if you'd like.

I'd like to order some prints, but I'm afraid I won't like them after I get them.

Not to worry. The SmugMug guarantee has you covered. If you don't like your prints, you can send them back for a full refund or a new set of prints.

None of these answered my question. Now what?

Start with the SmugMug Help pages here. Or, if all else fails, email me! tsullivanphotography AT gmail DOT com